Teller - Converse
Summary
| Title: | Teller - Converse |
|---|---|
| ID: | 1131 |
| Branch/Location: | Converse |
| Availability: | Full Time |
| Department: | Branch Operations |
| Job Type: | Non-Exempt (hourly) |
Description
Teller
DEPARTMENT: Operations
CLASSIFICATION: Non-Exempt
REPORTS TO: Branch Manager
SUPERVISES: None
Handles all phases of teller operations by conducting financial and other transactions for new and existing members in a professional, courteous and timely manner according to bank procedures. This position requires extensive customer interaction, and a broad knowledge of all bank products and general operations. Provides exceptional customer service in response to customer needs and requests.
DUTIES:
1. Processing customer transactions; such as, cashing checks, handling deposits, withdrawals, money orders, and cashier’s checks
2. Balance cash within teller drawer daily; pull and check teller balances daily
3. Manage and resolve all customer requests for updates, inquiries and any problems either in person or over the phone
4. Willingness to learn basic knowledge of all deposit products offered
5. Maintain Monetary instruments and Large Currency logs
6. Process cash advances, and wire transfers as needed
7. Processing/Ordering checks and all related products for customers
8. Attendance at monthly Teller meetings (as needed)
9. Completion of quarterly educational assignments
10. Compliance with all branch security policies, including but not limited to, proper branch opening and closing (as needed)
11. Ordering and maintaining branch supplies as needed
12. ATM duties including; balancing, maintaining and supplying as needed; sometimes on call after hours
RELATIONSHIPS/QUALIFICATIONS:
1. Responsible to the Branch Manager for the fulfillment of duties assigned
2. Skills needed include strong cash handling abilities, knowledge of appropriate government regulations, bank products and operations
3. Must have the ability to maintain confidentiality in daily operations and interactions with customers
4. Must have the ability to accurately handle transactions and work effectively in a team setting.
5. Twelve months of cash handling experience preferred
WORKING CONDITIONS:
1. Normal office environment
2. Extended viewing of computer screens
3. Moderate lifting up to 25 pounds
4. Repetitive hand and arm movement
5. Environment may necessitate excessive standing
First Farmers Bank & Trust promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your HR Director should you have any questions about this policy or these job duties.
This opening is closed and is no longer accepting applications
