Title: | Teller Float - Greentown |
---|---|
ID: | 1130 |
Branch/Location: | Greentown |
Availability: | Full Time |
Department: | Branch Operations |
Job Type: | Non-Exempt (hourly) |
TELLER FLOAT – BRANCH
DEPARTMENT: Operations
CLASSIFICATION: Non-Exempt
REPORTS TO: Float Teller Supervisor
SUPERVISES: None
POSITION SUMMARY:
Handles all phases of teller operations by conducting financial and other transactions for new and existing customers in a professional, courteous and timely manner according to bank procedures. This position requires extensive customer interaction, and a broad knowledge of all bank products and general operations. Provides exceptional customer service in response to customer needs and requests.
DUTIES:
1. Processing customer transactions; such as, cashing checks, handling deposits, withdrawals, money orders, and cashier’s checks2. Balance cash within teller drawer daily; pull and check teller balances daily
3. Manage and resolve all customer requests for updates, inquiries and any problems either in person or over the phone
4. Maintain Monetary instruments and Large Currency logs
5. Process cash advances; Federal tax and spring/fall property taxes; and wire transfers as needed
6. Processing/Ordering checks and all related products for customers
7. Completion of educational assignments
8. Attendance at Float Teller meetings as needed
9. Compliance with all branch security policies, including but not limited to, proper branch opening and closing (as needed)
10. Float to various branches to fill teller/receptionist positions as needed temporarily
11. Provide clerical support to appropriate departments as needed
12. Assist in the Reception area, as needed, with the following:
a. Processing all incoming phone calls on a multi-line phone system
b. Greet and assist customers and staff as needed
c. Scheduling, preparation and organization for all meetings scheduled at branch
d. Faxes – distribution and maintenance of machine as needed
RELATIONSHIPS/QUALIFICATIONS:
1. Responsible to the Float Teller Supervisor for the fulfillment of duties assigned
2. Skills needed include strong cash handling abilities, knowledge of appropriate government regulations, bank products and operations
3. Must have the ability to maintain confidentiality in daily operations and interactions with customers
4. Must have the ability to accurately handle transactions and work effectively in a team setting
WORKING CONDITIONS:
1. Normal office environment
2. Extended viewing of computer screens
3. Moderate lifting up to 25 pounds
4. Repetitive hand and arm movement
5. Environment may necessitate excessive standing
First Farmers Bank & Trust promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your HR Director should you have any questions about this policy or these job duties.