SUMMER/COLLEGE - TELLER FLOAT (Position will be based in Terre Haute but may also travel to Sullivan, Clay City, Dana and Brazil, Indiana and Paris & Oakland, Illinois)

DEPARTMENT: Operations

CLASSIFICATION: Non-Exempt

REPORTS TO: Regional Branch Manager

SUPERVISES: None

POSITION SUMMARY:

Handles all phases of teller operations by conducting financial and other transactions for new and existing customers in a professional, courteous and timely manner according to bank procedures. This position requires extensive customer interaction, and a broad knowledge of all bank products and general operations. Provides exceptional customer service in response to customer needs and requests.

DUTIES:

1. Processing customer transactions; such as, cashing checks, handling deposits, withdrawals, money orders, and cashier’s checks
2. Balance cash within teller drawer daily; pull and check teller balances daily
3. Manage and resolve all customer requests for updates, inquiries and any problems either in person or over the phone
4. Maintain Monetary instruments and Large Currency logs
5. Process cash advances; Federal tax and spring/fall property taxes; and wire transfers as needed
6. Attendance at monthly Teller meetings (as needed)
7. Completion of educational assignments
8. Compliance with all branch security policies, including but not limited to, proper branch opening and closing (as needed)
9. Traveling to area branches as needed; vacations, etc.

RELATIONSHIPS/QUALIFICATIONS:

1. Responsible to the Regional Branch Manager for the fulfillment of duties assigned
2. Skills needed include strong cash handling abilities, knowledge of appropriate government regulations, bank products and operations
3. Must have the ability to maintain confidentiality in daily operations and interactions with customers
4. Must have the ability to accurately handle transactions and work effectively in a team setting
5. This position may also require filling in for vacations, illness, etc. as needed at various area branches

WORKING CONDITIONS:

1. Normal office environment
2. Extended viewing of computer screens
3. Moderate lifting up to 25 pounds
4. Repetitive hand and arm movement
5. Environment may necessitate excessive standing