IT Support Specialist
Summary
| Title: | IT Support Specialist |
|---|---|
| ID: | 1074 |
| Branch/Location: | Kokomo Square |
| Availability: | Full Time |
| Department: | Information Technology |
| Job Type: | Non-Exempt (salaried) |
Description
IT SUPPORT SPECIALIST
DEPARTMENT: Information Technology, Operations
CLASSIFICATION: Non-Exempt
REPORTS TO: Information Technology Administrator
SUPERVISES: None
POSITION SUMMARY:
Assist in planning, coordination and supervision of the implementation and subsequent maintenance of all mainframe related systems and banking software applications utilizing mainframe related systems. Participate in daily computer operations and provide continual support with the bank’s network as well as other ancillary applications. Responsible for the protection of bank employees, customers, assets and property through the development and administration of a Bank protection program. Train and indoctrinate Bank employees concerning protection measures and other training programs.
DUTIES:
1. Assigns necessary security access to Mainframe according to position
2. Troubleshoots various hardware and software problems at the end-user terminals
3. Perform support for various applications related to bank core processing on an IBM platform
4. Updates and maintains Mainframe-related application servers
5. Handles server-side Mainframe spec
6. Researches and implements automation procedures to improve operational efficiency
7. Manages various databases
8. Will cross over into the network support or other ancillary application support when necessary
RELATIONSHIPS/QUALIFICATIONS:
1. Responsible to the IT Administrator for fulfillment of duties assigned
2. Financial Services (banking) background and a working knowledge of document management systems,
including COLD, Microsoft SQL Server, and DB2 databases experience preferred
3. Must be willing to explore integration and automation technologies
4. PC and Server support is key for this position, as well as an understanding of virtual server environment
5. Must possess the ability to work as a team member with strong organizational skills and an attention to detail
6. Ability to prioritize tasks, strong interpersonal skills and willingness to have a flexible schedule desired
7. Experience with IBM AS/400 environment, and active directory/group policies preferred
8. Experience with network management (WAN/LAN)
WORKING CONDITIONS:
1. Normal office environment
2. Extended viewing of computer screens
3. Moderate lifting up to 30 pounds
4. Repetitive hand and arm movement
5. Moderate business traveling
6. Environment may necessitate excessive standing
First Farmers Bank & Trust promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your HR Director should you have any questions about this policy or these job duties.
DEPARTMENT: Information Technology, Operations
CLASSIFICATION: Non-Exempt
REPORTS TO: Information Technology Administrator
SUPERVISES: None
POSITION SUMMARY:
Assist in planning, coordination and supervision of the implementation and subsequent maintenance of all mainframe related systems and banking software applications utilizing mainframe related systems. Participate in daily computer operations and provide continual support with the bank’s network as well as other ancillary applications. Responsible for the protection of bank employees, customers, assets and property through the development and administration of a Bank protection program. Train and indoctrinate Bank employees concerning protection measures and other training programs.
DUTIES:
1. Assigns necessary security access to Mainframe according to position
2. Troubleshoots various hardware and software problems at the end-user terminals
3. Perform support for various applications related to bank core processing on an IBM platform
4. Updates and maintains Mainframe-related application servers
5. Handles server-side Mainframe spec
6. Researches and implements automation procedures to improve operational efficiency
7. Manages various databases
8. Will cross over into the network support or other ancillary application support when necessary
RELATIONSHIPS/QUALIFICATIONS:
1. Responsible to the IT Administrator for fulfillment of duties assigned
2. Financial Services (banking) background and a working knowledge of document management systems,
including COLD, Microsoft SQL Server, and DB2 databases experience preferred
3. Must be willing to explore integration and automation technologies
4. PC and Server support is key for this position, as well as an understanding of virtual server environment
5. Must possess the ability to work as a team member with strong organizational skills and an attention to detail
6. Ability to prioritize tasks, strong interpersonal skills and willingness to have a flexible schedule desired
7. Experience with IBM AS/400 environment, and active directory/group policies preferred
8. Experience with network management (WAN/LAN)
WORKING CONDITIONS:
1. Normal office environment
2. Extended viewing of computer screens
3. Moderate lifting up to 30 pounds
4. Repetitive hand and arm movement
5. Moderate business traveling
6. Environment may necessitate excessive standing
First Farmers Bank & Trust promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your HR Director should you have any questions about this policy or these job duties.
This opening is closed and is no longer accepting applications
